Content Migration and Training
Tool: MadCap Flare
Worked with the Technical Communications group at Manulife Financial in Waterloo, Ontario, in converting their entire documentation suite to MadCap Flare. Provided extensive training to the team of technical writers and created presentations and introduction/exercise guides to train staff.

Custom MadCap Flare templates were developed to mimic the existing documentation formats and a complete conversion process including translation was implemented.